15.02. 21.02.2022 | 4:51 PM EST News: *Required fields HBA Legal began executing its talent acquisition and growth plan just 11 weeks after its integration into Crawford & Company. After 13 years at Ashurst, Courtney Steele joined the defendants` insurance specialists as a partner and brought in her lawyer Kaila Leendertz. Ms. Steele will lead HBA`s existing Brisbane office. Nathan Hepple, HBA`s general counsel, who now leads the law firm`s strategy and growth in Australia, said Steele joins the firm with great enthusiasm for the evolution of the operating model. “As a member of Crawford, we can now offer our customers a compelling solution: the ability to manage the entire claims lifecycle under one roof,” he said. As a company, Crawford in Australia now has all the pieces of the claims puzzle, from initial claims to litigation, from recovery to risk management. This means we have economies of scale and can offer a wide range of expertise, excellent service and cost-effective solutions,” added Hepple. Ms. Steele said that as the legal landscape and client expectations evolve, she is excited to begin the next chapter. “Clients have long wanted their legal service providers to work with them on their `more for less` challenge.
Our customers have business realities and, as a true business partner, we owe it to them to innovate and deliver in this regard,” she said. “One Crawford`s connected claims solution is unmatched in the market today and I`m thrilled to be a part of HBA`s journey with Crawford. I look forward to talking to customers about how we can do more for them,” added Ms. Steele. Lord. Hepple explained the importance of an optimized and coordinated claims journey: “When a number of different service providers are involved throughout the life of a claim, which has been the reality until now, there is a risk that service providers will go beyond the same ground when validating claims. And the customer pays for this potential duplication of work. “Whether the client is a large insurer or a self-insured business, by working with Crawford, they can be sure that critical evidence is housed in one place, there is efficiency because we are an organization and they can rely on the legal eye to be integrated into the process from the beginning. It is this integrated model with claims adjusters, forensic accountants, TPA claims managers, construction experts and lawyers working side by side that saves clients money as we are able to reduce claims time,” he said.
Crawford & Company (Australia) Pty Limited acquired HBA Legal in November last year as part of its strategy to create a truly integrated global law firm. By adding a law firm to its existing operations, Crawford® can offer its clients a perfectly connected claims solution. The business model of Crawford-owned law firms, such as HBA Legal, is that they can also operate as standalone firms for clients who do not need the integrated offering. Appendices HBA Legal provides legal solutions throughout the insurance industry. On November 4, 2020, HBA Legal was acquired by Crawford & Company. The parties have agreed not to disclose the terms of the transaction. As an evolving law firm, HBA offers a unique opportunity for lawyers and others working in the legal industry. We minimize bureaucracy, focus on solving our customers` problems, and strive to create a culture of collaboration and opportunity for our employees. HBA is part of the HBA Group, which means we work with Pillion (our administrative, paralegal and technology company) and Paratus (our claims management company).
Together, we provide transparent and cost-effective solutions to insurance clients in Australia and the London market. This means that there are many opportunities to learn and develop an exciting career in the rapidly evolving legal industry. Interested? CB Insights technology market intelligence platform analyzes millions of data points across suppliers, products, partnerships, and patents to help your team find the next technology solution. Creative – We succeed by embracing diversity in all its forms. CBI websites generally use certain cookies to enable better interactions with our websites and services. The use of these cookies, which may be stored on your device, allows us to improve and personalize your experience. For more information about your cookie options, please see our Privacy Policy here. By continuing to use this website, you agree to these choices.