To request permission to use copyrighted material on this website, email us at amc.interactive@infiniti.com. Kyle Bazemore Director, Corporate Communications, INFINITI Americas Office: 615-725-3210 Email: kyle.bazemore@infiniti.com Stephen Coughlan Senior Manager, Global Product Communications Email: stephen.coughlan@infiniti.com Aileen Clarke Manager, INFINITI U.S. Product Communications Office of Communications: 949-359-1112 Email: aileen.clarke@infiniti.com Contact the media website team at: amc.interactive@infiniti.com Driving is serious business and requires your full attention. Use connected features and devices only when it is safe and legal to do so. Some features, including automatic crash notification and SOS, depend on whether the telematics device is in working order, whether it can connect to a wireless network, whether it can connect to a wireless network, whether they are compatible wireless networks, navigation map data and GPS satellite signal reception, whose lack is the ability to reach customer service or receive assistance, may restrict or prevent. GPS mapping may not be detailed in all areas or reflect current road conditions. Never program GPS while driving. Use remote engine start and remote horn only in accordance with laws, rules or regulations applicable to your vehicle`s location. The availability of functions depends on the vehicle model, equipment variant, packaging and options. Trial version included in the purchase of the vehicle.
A compatible connected device may be required and feature availability may depend on device performance. For more information, refer to the user manual of the connected device. Late availability of some features. Phone: (855) 426-6628 SMS/Text: (615) 675-9338 Chat with a NissanConnect specialist® now Monday to Friday: 8:00 a.m. to 7:00 p.m. CST If you are buying an INFINITI vehicle and have questions, click here. Registration, owner consent, personal identification number (PIN) and subscription contract may be required to receive the full range of features and services. Trial periods (if applicable) begin on the date of purchase or lease of a new INFINITI vehicle. Trial periods and feature availability are subject to change at any time and may end prematurely without notice.
Required subscriptions may be sold separately for each feature or service available after the trial period expires and may continue until you call the service provider to cancel. Installation fees, one-time activation fees, other fees and taxes may apply. Fees and program are subject to change. The feature may be subject to age restrictions in some regions. Subscriptions that are subject to the Service Provider`s subscription agreement, terms and conditions and privacy statements available on the Service Provider`s website. Text messaging or data usage charges may apply. The terms and conditions of the INFINITI InTouch™ with WiFi subscription contract apply. The purchase of the vehicle includes a 1GB trial or 30-day trial for new INFINITI equipped vehicles. If your vehicle does not fall within the scope of the original roadside assistance plan included with the purchase of your vehicle and is valid for a period of 48 months, regardless of mileage from the date the vehicle is delivered to the first retail purchaser or otherwise put into service, you will be liable to the service provider for all additional costs, resulting from the receipt of services through that roadside assistance provider.
If you have questions about vehicle recalls, click here. Certain services and features are provided by and depend on third parties and not on INFINITI. If such service providers terminate or limit services or features, the services or features may be suspended or terminated without notice or liability to INFINITI or its affiliates or agents. Services and features may require a compatible mobile network provided by independent companies that are not under the control of INFINITI or its affiliates or agents. Mobile network signal strength may vary and may not be available in all regions or at all times. Services and features may not work if the mobile network is unavailable, restricted, or stopped. INFINITI and its partners or agents are not responsible for any related costs or other third party changes that may be necessary to continue operations due to the unavailability, restriction or termination of the mobile network (including replacement or upgrade of equipment, if applicable, or roaming charges on other networks). Technology evolves and changes made by independent companies are not under the control of INFINITI, its partners or agents. PO Box 9145 Medford, MA 02155 USA Phone: 800-662-6200 (Select option 1) NissanUSA.com has been designed with your needs in mind. Chances are the answer to your specific question can be found on this website. Phone: 800-NISSAN-1 or (800-647-7261) Monday to Friday: 7:00 a.m.
to 8:00 p.m. CST Saturday: 7:00 a.m. to 5:00 p.m. CST SMS/Text: 615-675-9353 or chat Monday to Friday: 10:00 a.m. or 7:00 p.m. CST Email: P.O. Box 685003 Franklin, TN 37068-5003 If you have questions about vehicle specifications, price and availability, or if you would like to schedule a test drive, click here to contact your local INFINITI Dealer. Twitter contact for customer support or questions: @InfinitiUSA Media Contacts Address: INFINITI North America, Inc. P.O. Box 685001 Franklin, TN 37068 Office: 615-725-1000 Fax: 615-725-8535. For residential customers: (800) 456-6622 For rented customers: (800) 777-7018 Monday to Friday: 7:00 a.m. to 7:00 p.m.
CST *Non-CCNM funding questions should be directed to your finance company. Since 1998, Infiniti Law has been committed to helping U.S. businesses remain competitive in the global economy by providing corporate law services from a global perspective and helping them attract the best and brightest talent from around the world to the United States through our immigration law services. We deeply believe that the vision, determination, innovation, and entrepreneurial spirit that immigrants bring to the United States are the nation`s greatest assets, and that services provided with an understanding of the global tech ecosystem are essential for American businesses. We help foreign companies expand into the U.S. market and understand the unique hurdles they face in building their business, building their corporate and human resources infrastructure, securing their brands, and relocating necessary personnel from abroad to the United States. We use our network to ensure that the companies we work with make the contacts they need to succeed. If you would like to send a question or comment to Nissan, please fill out the form below. For general questions about INFINITI, INFINITI vehicles and INFINITI dealers: JavaScript must be enabled in your browser to complete this form. Make sure it is enabled and try again. Chat in real time with an INFINITI InTouch Specialist Monday to Saturday from 7:00 a.m.
to 9:00 p.m. Central Time. For NissanConnect® Customer Service and the Nissan Owner Portal If you need assistance with a lease or loan from Infiniti Financial Services, please contact IFS directly. For IFS Customer Service, please contact: 800-627-4437 INFINITI names, logos and slogans are trademarks owned or licensed to Nissan Motor Co. Ltd. or its North American subsidiaries. Other trademarks and trade names are the property of their respective owners. Email your INFINITI InTouch questions to our team of experts.
To message us directly, select a topic below and tell us how best to respond. You can expect a response from us within 2-3 business days. Telephone: 1-877-647-CCPA Monday to Friday: 9:00 a.m. to 5:00 p.m. PST To report a cybersecurity issue with our vehicles or websites For important safety information, system limitations, and additional operational and functional information, please refer to the dealer or user manual. If you have a flat tire, run out of gas, or need other assistance: P.O. Box 9145 Medford, MA 02155 Phone: 800-225-2476 Available 24/7 This website has been designed and is expressly intended for media use. Consumers should visit INFINITIUSA.com for INFINITI products and its distributors. Customer inquiries are best handled by phone at 800-662-6200, option #7. As a result, all consumer inquiries to the company`s communications staff are automatically forwarded to our consumer department (office: 800-647-7261).
The answer to your question about INFINITI InTouch can be found on the INFINITI InTouch FAQ page. If you have more questions about one of the INFINITI InTouch product suites, we`re here to help. Read the FAQ on the INFINITI InTouch support page or contact us using one of the convenient methods below.